Get fast answers to the MPAC’s Frequently Asked Questions!


  • What are the Box Office Hours?

    The Box Office is open Monday - Friday 12PM to 5PM (EDT).

  • Can I reserve tickets over the phone?

    If you would like to purchase tickets by phone, please contact the Morris Box Office at 574-235-9190 or toll-free at 800-537-6415 or you can purchase tickets online. Tickets may also be purchased in person at the Morris Box Office. (*All tickets purchased online or by phone are subject to incur convenience fees. These fees are non-refundable in any situation, including when a show is cancelled or postponed. By continuing with your order and allowing the Morris Performing Arts Center to charge your credit or debit card for your ticket purchase, you are agreeing to these fees and stating that you understand the fees are non-refundable. Tickets purchased in person at the Box Office window are not subject to convenience fees).

  • How do I get season tickets?

    For the Broadway theater season, the Morris sells season tickets by phone (1-800-537-6415), walkup (Mon-Fri 12PM-5PM), and online. For more information on the South Bend Symphony Orchestra, please call (574) 232-6343.

  • Does everyone have to have a ticket for a show at the Morris (including small children & infants)?

    Everyone needs a ticket for every show regardless of age with a few exceptions regarding some children's shows. For some children's shows, children under the age of one may attend without a ticket. However, this is not the case with all children's shows. If you are unsure whether your child needs a ticket, contact the box office.

  • Does the Morris offer Group Tickets?

    Some shows at the Morris offer group ticket rates. Whether a show offers group rates is determined by the show's promoter not the Morris Box office. If you have a group that would like to attend a particular show it is best to contact the Morris Box Office to inquire if group rates are being offered for that show.

  • Do you have wheelchair accessible seating?

    Wheelchair accessible seating is available. Patrons must specify the need for wheelchair accessible seating at the time tickets are purchased to ensure availability on the show date.

  • Does the Morris have booster seats for children?

    The Morris offers booster seats for children on a first come basis. Patrons should visit the Box Office to request a booster seat for shows. Booster seats will be available in the Morris lobby for children’s shows.

  • What is your ticket refund/exchange policy?

    Exchanges for non-season subscribers and other shows are available for $20.00 order. If seats are available patrons may exchange tickets within the same show for $20.00 plus any price differential. For more information, please contact the Morris Box Office at 574-235-9190 or toll-free at 800-537-6415.

  • How will I know if a show has been cancelled?

    The Morris Box Office will notify ticket holders by phone or e-mail when a show has been cancelled, as well as posting the information on the social media channels. However, it is the responsibility of the show's promoter to alert the media. The Box Office will automatically reimburse a patron's credit or debit card for tickets purchased for a show that has been cancelled.* (*Any ticket purchase made on the internet or by phone will be refunded, if a show is cancelled, less the non-refundable convenience fees).

  • When can I pick up my tickets from Will Call?

    Tickets are available for pick up within one hour of purchase and can be held for pick up through the day of the show.

  • How early should I arrive for an event or show?

    In most cases, the theater lobby doors will open one (1) hour prior to the printed ticket start time and seating begins one half (1/2) hour prior to the printed ticket start time. Late and mid-show seating is subject to the directives of each performing group. Patrons arriving late may be required to wait for a break in the performance to enter the theater.

  • What is the dress code for the Morris?

    There is no specific dress code for the Morris. Some events, such as opening nights, will draw a dressier crowd.

  • Is there an ATM in the building?

    The ATM is located on the right side of the Box Office to the right of the wheelchair accessible window.

  • Is food & beverage sold at Morris events and are they allowed inside the theater?

    Yes. Food and beverages are sold at refreshment bars conveniently located in the Grand lobby and on the Rotunda. And yes, they ARE allowed inside the theater.

  • Where do I find information about directions/parking or public transportation?

    There are a number of pay parking lots surrounding the Morris. The cost of parking is usually between $5 to $10. For specific information, see our Directions & Parking page.

  • What is the bag check policy at the Morris?

    Bags of any kind are subject to inspection prior to admission. We acknowledge that this procedure may cause some inconvenience, but hope these are minor in comparison to increased safety. As you enter the building to have your ticket scanned, please be prepared to have your bag inspected. To see a list of prohibited items, please visit our Bag Check page, under the Plan Your Visit tab.

  • Do you rent the theater for events such as weddings, graduations or parties?

    If you're looking for a unique place to host your special occasion such as a wedding and/or reception, graduation or anniversary party, the Morris provides a beautiful and historical environment. Contact the Palais Royale for more information on room rentals, and available dates at 574-235-5612.

  • Can I tour the Morris Performing Arts Center?

    Tours are available by appointment only: Monday - Friday, from 9am to 4pm (EDT). (Tours cannot be scheduled on days when an event is scheduled at the Morris). Pricing: Adults $4 a person. Students K-12 & Seniors 65+ $2 a person. Please contact the Morris Administrative Office at 574-235-9198 to schedule an appointment for your tour. Ask about our special rates for groups of 20 or more!

  • How do I contact Lost and Found?

    Please contact the Morris Box Office at 574-235-9190 or 800-537-6415. Items turned into the Lost & Found will be held for a minimum of 30 days and a maximum of 45 days. After which, unclaimed items will be donated to local charity.